Payment & Shipping

*** NEWS: NO PLANT SHIPPING BETWEEN 8TH AND 14TH FEBRUARY 2021 ***


Due to the cold weather in Germany between 8th and 14th February we were not able to ship any plants during this week.That means that we have a little shipping delay and will do our very best to ship every order as soon as possible. We apologize for any inconvencience.

Kind regards
Your BJ Team

 

*** LATEST INFORMATION ABOUT LOCKDOWN / CORONA ***

Even in the current difficult time, our online shop is 24/7 open for you. We ship normal in all European countries, but shipping to some countries may be restricted! Check out DHL Informations here


Shipping to the following countries is currently not possible:

  • Uk 
     

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For deliveries within Germany you have the following payment options:

  • Prepayment by bank transfer
  • Payment via PayPal
  • Payment by credit card via Paypal

For deliveries abroad you have the following payment options:

  • Prepayment by bank transfer
  • Payment via PayPal
  • Payment by credit card via Paypal


bank details:

Schwarz GmbH & Co. KG 
BIC: PBNKDEFF
IBAN: DE09 4401 0046 0755 1174 62
bank name: Postbank Dortmund


Paypal account:
info@bens-jungle.de

WHERE DO WE SHIP?

The delivery takes place within Germany as well as in the European foreign countries.


HOW IS SHIPPED?

The products from our assortment are sent by parcel via DHL.
Delivery is Monday - Saturday. A delivery to PACKSTATIONEN by DHL / Deutsche Post is also possible.

 

HOW LONG DOES DELIVERY TAKE?

If no other period is specified in the item description, the delivery of the goods takes place in Germany within 2 to 3 days, for foreign deliveries within 5 - 7 days. When paying in advance the delivery period begins after receipt of payment.
Please note that on Sundays and public holidays delivery is not possible.


HOW DO YOU SHIP IN WINTER SEASON?

At temperatures below 0 ° there is a risk for the plants not to survive the transport undamaged. Therefore, there may be delays in shipping in appropriate weather. We ask for your understanding.
Alternatively, we offer you the possibility in the course of the ordering process under the item "shipping method" to add the shipping with Styrofoam box and heat pack for 3.90 €. We recommend this from outside temperatures of less than 0 degrees Celsius. Shipping is then immediate, despite the low temperatures.


HOW MUCH IS THE SHIPPING?

We charge a shipping fee within Germany in the amount of 5.90 EUR. Shipping in Europe is 14 EUR.
Cash on delivery is also possible for a surcharge of 4 EUR.
The following shipping costs include VAT.

The estimated shipping costs can only be used if the basket is not empty.

The estimated shipping costs can only be used if the basket is not empty.